About Us
We offer Social care through a fresh pair of eyes
OUR STORY
Xplicit Care Solutions was founded by Wendy, born from humble beginnings within her family home in Kent in 2021
SOCIAL CARE THROUGH
A FRESH PAIR OF EYES.
Having had previous experience, working within the NHS & care home settings in the South East of England, Wendy witnessed first-hand that the provision of care and day-to-day living for adults, was somewhat, institutionalised.
Through her individual encounters, she learned that being looked after in a care home was not only considerably regimented, but there was a significant restriction to the freedom of choice for clients with regards to how they wished to go about their daily life.
Many clients suffered from Dementia and were unable to voice their wishes or be independent from other residents. Many were unaware of time and place and this resulted in irregular sleeping patterns which often would not be in tandem with other residents. This resulted in their sleeping pattern being adapted to a fixed daily regime, regardless of their mental and physical wellbeing.
Having worked in an Institutional setting, helped her gain some knowledge and experience in care, some which was transferrable. She had to bring it home, where she became the main carer of her father whosuccumbed to astroke at an age of 46 years and lived with it for more than 13 years. Instead of taking her father into a institutional setting with thethings she witnessed, she decided to stop working and provide a person-centered care for him in a homely environment. He had lost the will to live but having the setup of care in the comfort of his house gave him hope and this motivated him.He would look forward to every single day where he had the freedom of choice to decide when to start his day as well as how to spend his day and what activities to do and when to do those activities.
After Wendy lost her father and seeing the difference that she made in his life, it brought about the vision of setting up her care agencyand bring the same services to the community. Through her experiences, it became clear that in order to succeed in making a real difference, she would need to focus on building a harmonious environment of high value, person-centred care to loved ones within their own homes, rather than within a group care home setting. This is exactly how Xplicit Care Solutions would like to make a significant difference to the quality of the lives of our clients
Here at Xplicit Care Solutions, our clients are very much part of our extended family, in that we care for them the same way we would care for our own loved ones; with genuine kindness, compassion and respect. As a team, we are all very driven to providing good quality, dignified care and that gives me the confidence to say, Caring is our Passion.
– Wendy Morgan- Registered owner
Our Mission
At Xplicit Care, our belief is that everyone has the right to choose the way in which they want to be cared for and supported. Our mission is to deliver a wide range of flexible care and support services ensuring that individuals that we support are safe, respected & cared for, treated with high quality person-centred care with their needs being met.
Our Values
Our core values will underpin the ethos, direction, and behaviour of business as we develop our service offering. All strategic and operational decision making will be guided by our values to ensure that we conduct business within our ethical and moral framework. A summary of our key principles is noted below. This may be subject to further refinement or added to in the near future as our business and therefore service provision matures, we place the upmost value in our care users and staff in equal measure.
We embrace our position of social importance within the local community.
We treat each resident uniquely providing them with tailored care services.
We strive to improve our performance and learn from our experiences.
We are committed to creating an extended family of inclusion and support.
We are excited and motivated by the challenges facing the UK care sector.
We are willing to go above and beyond to ensure each care user gets the best support.
We look to promote and develop our staff and invest in their futures.
We maintain strong integrity with open and honest transparency.
We value and reward the efforts and loyalty of all our staff.
We will provide expectational levels of support to our care users, tailoring our wide range of care and support services to suit the individual needs of every person under our care.
The company will prioritise the safety and well-being of our care users, making their lives as comfortable and fulfilling as possible.
We will be able to grow and retain business by sticking closely to our core business mission and values.
